The Browser Company prioritizes both interesting features and product stability. Their membership team uses various methods (A/B testing, user surveys, prototype feedback) to incorporate user input into the development process, even seeking feedback from non-users. They emphasize user retention and ease of use, sometimes prioritizing these over purely aesthetic design choices. Successful teams are those that make quick, well-informed decisions, even if that means removing features or delaying launches. The company values individual team autonomy and trusts team leads to determine the best work environment for their members.